Effectiveness of NLP Techniques in Responding to Customer Queries: A Survey Among Indian Consumers. GlobeIS International Journal of Global Information Systems, [S. l.], v. 2, n. 1, p. 106–118, 2026. DOI: 10.66395/globeis.16. Disponível em: https://globeisjournal.com/index.php/globeis/article/view/16. Acesso em: 17 jul. 2026.